TERMS AND CONDITIONS

This website is operated by PEKEGO LLC. PEKEGO LLC offers this website, including all the information, tools and services available to you on this site. By accessing, using, and purchasing from this site, you agree to the following Terms and Conditions. If you do not agree, you should refrain from using this site. PEKEGO reserves the right to make updates and changes to these terms and conditions at any time without prior notice, so it is important to read this section prior to using the site.

USE OF THE SITE

By using this site, you acknowledge that you are at least 18 years of age. 

You may not use our products for any illegal or unauthorized purpose. You also may not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

The prices of our products are subject to change without notice.

Users are responsible for providing true, accurate and current information at the time of giving their personal data for the transaction. 

PRODUCTS AND SERVICES

  • Availability: The rental of any item depends on its availability.
  • Payment: The rental value will be paid in full at the time of booking. Payment will be made securely through our website only. Our consultants do not accept cash (tips excluded).
  • Minimum rental period: The minimum rental period for an item is 3 days or its equivalent in value.
  • Cancellations: Cancellations can be made up to 3 days prior to scheduled delivery of the items to receive a 100% refund of the rental (less transaction fees).
  • Customer’s responsibility: 
    • Items are the responsibility of the customer once they are received and must be returned in the state in which they were delivered. In the event that damaged, incomplete, or extra dirty items are returned, the customer will assume payment for repair, replacement, and additional cleaning. If an item is stolen or lost, the customer will assume payment for the commercial value of that item.
    • The customer understands that there are certain risks of injury from the proper and improper use of the rented items, including potential risk of serious injury, disability or death and therefore, as a user and with proper knowledge, assumes all known and unknown risks. Therefore, Pekego LLC is released from all liability with respect to injury, disability, death or loss and damage to persons or property.
    • If a car seat rented to you iss in a vehicle involved in any accident while in your possession, you must notify Pekego of the accident and provide the accident report, if any.
  • Shipping: A shipping fee will be charged with each booking and this may vary depending on the place of delivery/collection. This charge includes delivery and collection. If one of our associates must return to the delivery location due to changes or other situations not included in the reservation payment, an extra shipping charge will be incurred by the customer.
  • Delivery/pickup time: The delivery/pickup time chosen by the customer at the time of booking is not guaranteed. In case the chosen time cannot be met, the customer will be contacted (via Whatsapp, email, or phone) to agree on a different time. It is the customer’s responsibility to provide us with correct contact information. 
  • Returning items in other cities: if the client needs to receive an item in one city and return it in another, he/she can do so by paying an extra charge for transport between cities. For more information, please write to hola@pekego.com
  • Equipment installation: We refrain from installing car seats but can send instructions and videos on how to do so. 
  • Extension of the rental period: if the customer wants to extend the period of his rental, he can do so by contacting us.  We will send you the payment information for the additional days. 
  • Photos of the items: the photos of the items presented on our site may or may not represent the actual product that is available for rent. 
  • Requesting services on behalf of a customer: If you are a hotel or other accommodation provider and you are requesting item rental services on behalf of a guest, you must provide us with the guest’s email address so that we can ensure that the guest knows and accepts these terms.
  • Complaints and Claims: The customer must ensure that the items are in good condition at the time of delivery. If there is a problem with any of the equipment, the customer must inform us within 24 hours of the start of the rental. We will do our best to fix the problem. 

THIRD PARTY LINKS

Certain content, products and services available via our Service may include third party material.

Third party links on this site may redirect to third party websites that are not affiliated with us.  We are not responsible for examining or evaluating the content or accuracy of these websites and will not have any obligation or liability for any third party materials, websites, products, or services.

We are not responsible for any damage or harm related to the acquisition or use of goods, services, resources, content, or any other transactions conducted in connection with third party websites.  Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction.  Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

PERSONAL INFORMATION

Users are responsible for providing true, accurate and current information at the time of giving their personal data for the transaction. 

Your submission of personal information through the site is governed by our Privacy Policy. 

PROHIBITED USES

The use of the site or its content is prohibited: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulation, rule or local ordinance; (d) to infringe or violate our or any third party’s intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that could compromise the functionality or performance of the Service or any related website, other sites or the Internet; (h) to collect or track personal information about others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites or the Internet. We reserve the right to suspend your use of the Service or any related website for violating any of the prohibited use items.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The customer understands that there are certain risks of injury from the proper and improper use of the rented items, including potential risk of serious injury, disability or death and therefore, as a user and with proper knowledge, assumes all known and unknown risks. Therefore, PEKEGO is released from all liability with respect to injury, disability, death or loss and damage to persons or property.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless PEKEGO and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of the Terms of Service or the documents incorporated herein by reference, or the violation of any law or the rights of any third party.

CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting the updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions regarding the Terms of Service should be sent to hola@pekego.com.

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